Rand leads Prontio, an independent AI consulting practice helping small and mid-sized businesses automate repetitive work with purpose-built AI agents, running the same discovery-to-solution-design process as enterprise pre-sales — scoping, targeting, proving value — before committing to a build. Focused on practical, high-impact automation rather than one-size-fits-all tooling, resulting in less busywork and more bandwidth for the team. Through our SameWeek Automation service, engagements start the same week a client reaches out, no long queue or months of delays before the work begins.

Drove technical wins across the full pre-sales cycle, from discovery through proof-of-value, with healthcare, financial services, and public sector clients on Databricks, Snowflake, and Starburst. Partner with AWS, Azure, and GCP to optimize consumption and co-develop pipeline. Relied on the technical skills listed in Areas of Expertise above.

Moved into a customer success role post-acquisition to retain and grow the Waterline Data customer base through the integration into Hitachi's portfolio. Led retention, expansion, and onboarding for enterprise accounts across the Americas, including a 10-month Data Catalog migration at one of the world's largest financial institutions, securing a multi-year renewal. Partnered with Sales on a “protect the base” campaign that preserved $4.2M in ARR across 100+ accounts.

Built and led a six-person sales engineering team, driving the company's first $1M in SE-influenced revenue. Landed Fortune 500 clients including Starbucks, Kaiser Permanente, Honeywell, AIG, and McDonald's through targeted PoC engagements. Improved RFP response times by 50% and increased concurrent PoC capacity by ~40%. Supported the due diligence process for the acquisition by Hitachi Vantara in 2020.

Product-managed IBM InfoSphere Discovery, driving roadmap, cross-portfolio integration, and licensing strategy. Enabled IBM's global sales force through training and enablement on InfoSphere Discovery, supporting a 25% increase in deal closure rates. Earned “Sales Eminence” and “100% Club” recognition annually.

Led all technical pre-sales for a data discovery and governance workbench, delivering PoCs and presentations that won enterprise deals. Produced enablement materials and white papers that drove 30% improvement in post-sales adoption within the first year. Built trusted advisor relationships with client executives, consistently tying solutions to measurable business outcomes.

Tapped by the CTO to lead a 50+ person data warehouse team spanning local and offshore specialists, managing multi-million-dollar budgets. Established a “follow-the-sun” support model across the full team, improving operational efficiency by 20%. Optimized ETL and reporting performance by 25% while maintaining all SLAs.